Shipping policy

 

Mi Amor Salsas – Shipping Policy

(Effective Date: November 25th, 2025)

At Mi Amor Salsas, we’re committed to delivering your order safely, quickly, and in perfect condition. Below is everything you need to know about how we package, ship, and deliver your products.

 


 

Where We Ship

We currently ship to Ireland only.

Additional regions will launch soon.


Processing Times

All orders are prepared with care and shipped within:

1–3 business days

This excludes weekends and public holidays.

During peak seasons, processing times may extend slightly — but we always do our best to move quickly.

 


 

Shipping Carrier

We ship all orders using An Post, Ireland’s national postal service.

This ensures:

  • reliable national delivery

  • tracking (on eligible orders)

  • professional handling


Shipping Rates (Weight-Based)

Shipping costs are calculated at checkout based on the total weight of your order.

This ensures a fair, accurate shipping charge for your exact order.

 


Estimated Delivery Times

Ireland (Nationwide)

typically 1–3 business days from dispatch

Rural areas may take slightly longer.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email — and if tracking is available, a tracking link will be included.

Please check your spam folder if you do not see your shipping confirmation.

 


Packaging & Protection

We take great care to ensure your salsas arrive safely.

All orders are:

  • safely padded

  • secured for transit

  • packed to minimise movement

  • sealed externally for protection

Breakages are rare — but if anything arrives damaged, contact us immediately and we will make it right.

Email: hola@miamorsalsas.com

 


 

Shipping Issues / Problems

 

Please contact us right away if:

  • your parcel arrives damaged

  • items are missing

  • you received the wrong product

  • you suspect quality issues

  • you cannot locate your package

Email: hola@miamorsalsas.com

We will investigate and provide a solution as quickly as possible.

 


 

Failed Delivery / Returned to Sender

If a parcel is returned to us due to:

  • incorrect address submitted by customer, or

  • failure to collect

we will contact you to arrange reshipment.

Additional postage charges may apply in these cases.

 


 

Warm Weather Consideration

Our salsas are shelf stable, however high summer temperatures can affect postal environments.

We recommend:

  • prompt retrieval of your package after delivery

  • avoiding leaving parcels in cars or outside for extended time

This protects product quality.

 


 

Customer Responsibility

It is the customer’s responsibility to ensure:

  • the correct delivery address is entered at checkout

  • someone is available to accept delivery (where required)

We cannot compensate for parcels lost due to incorrect address submission.

 


Questions

We’re always happy to help.

Email us any time at:

hola@miamorsalsas.com

 


 

Mi Amor Salsas Promise

We pride ourselves on:

  • fast and reliable service

  • safe packaging

  • premium products

  • exceptional customer care

And if something goes wrong — we will always work to fix it.